Since then, numerous threads have been produced by users looking for an explanation and a fix. Microsoft has been taking a beating on its Office 2016 for Mac support discussion forum since Sept. “We are actively working with Apple to ensure resolution with the next update of OS X 10.11 El Capitan.” “On October 13, 2015, we released an update to Office 2016 for Mac … this update doesn’t address the issues experienced by Office customers with OS X 10.11 El Capitan,” the company said in an unsigned note on its support site. Instead, the company told customers to sit tight and wait for Apple to ship an update for El Capitan, aka OS X 10.11, strongly suggesting that the mess was Apple’s responsibility. Microsoft on Tuesday updated Office 2016 for Mac with security patches and a host of smaller feature changes, but did not fix the constant-crash problem users have reported on OS X El Capitan, Apple’s newest operating system.